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Agency Valuation

Agency owner analyzing valuation

Agency Valuation

How agency valuations actually work – and what really drives value

Agency valuation is one of the most misunderstood parts of running an agency.

Most founders only encounter it late – often under pressure – and are given vague answers, optimistic multiples, or rules of thumb that don’t reflect how buyers actually think.

This page exists to give agency owners a clear, realistic understanding of how agencies are valued, long before they’re forced to make decisions.

No hype. No guesswork. Just how valuation works in practice.

How agency valuations work

At its core, an agency valuation is not a formula – it’s a judgement.

Buyers look at:

  • sustainable profit, not revenue
  • risk, not just growth
  • transferability, not founder heroics

Most agencies are valued as a multiple of maintainable EBITDA, adjusted for:

  • client concentration
  • dependency on founders
  • growth trajectory
  • margin quality
  • operational maturity

Two agencies with identical profits can attract very different valuations depending on how predictable and transferable the business actually is.

Understanding this early changes how you run the agency.

What affects the value of an agency

Valuation is shaped by a combination of financial, operational, and structural factors.

Common value drivers include:

  • consistent, recurring revenue
  • diversified client base
  • strong margins with discipline
  • credible management beyond the founder
  • clear positioning and specialism

And common value killers include:

  • x over-reliance on one or two clients
  • x revenue tied directly to the founder
  • x weak financial reporting
  • x aggressive growth masking margin erosion
  • x unclear post-sale narrative

Most of these factors are within your control – if you address them early enough.

Agency valuation multiples explained

Multiples are often talked about as if they’re fixed. They’re not.

In reality, multiples are influenced by:

  • agency size
  • quality of earnings
  • buyer type
  • market conditions
  • deal structure

Smaller agencies typically trade at lower multiples not because they’re “bad businesses”, but because risk is harder to diversify.

Larger, well-structured agencies attract higher multiples because buyers can scale, integrate, or hold them with confidence.

Valuation by agency size

Agency size plays a significant role in how buyers approach valuation.

Sub-scale agencies

face higher perceived risk

Mid-sized agencies

attract the widest buyer pool

Larger agencies

unlock strategic and platform buyers

As size increases, buyers focus less on founder capability and more on systems, teams, and repeatability.

Understanding where your agency sits – and what the next size band unlocks – helps you decide whether to sell now or invest further.

Is your agency ready to be valued?

Not every agency is ready for a meaningful valuation – and that’s not a failure.

financial clarity
operational stability
realistic expectations
a credible story for buyers

Many founders benefit from understanding readiness gaps well before going to market, so they can address them deliberately rather than reactively.

Valuation as a decision tool, not a sales trigger

You don’t need to be selling your agency to care about valuation.

plan the next 12-36 months
prioritise the right improvements
avoid value-destroying decisions
choose the right moment to act

The earlier you understand how value is created – and lost – the more control you retain over the eventual outcome.

If valuation is on your mind, here’s what usually comes next

Founders who spend time understanding valuation typically move on to one of two questions:

1

Is now the right time to sell my agency?

2

If I do sell, what does a good process actually look like?

Both deserve clear, unpressured answers.